Account Support Information
Important New Support documents! (pdf files)
How
to remove adware using Ad-Aware
How
to remove spyware using Spyware Search & Destroy
Email Clients:
When setting up your PC's email client (Outlook, Thunderbird,
Eudora), you will need to supply the following information:
- POP server: rabbitmeadows.com
- SMTP server: rabbitmeadows.com
- POP username: <your full email address>
- For example, sam@rmtw.com, or mary@rmtw.com
- POP password: <your password>
- SMTP authentication: none
Email Account Changes
You may change your email account password, or name, or
have your email forwarded somewhere else! Simply log into
the following page with your email username and email
password: Modify
My Email Account . When you login, your user name
is the <username>@rmtw.com, and the domain is rmtw.com.Your Webmail
If you check your mail using a POP3 mail client (such
as Outlook Express), it will download and delete the mail
from your WEBMAIL inbox. If you want to be able to download
the mail using POP3 and also leave it on the server so
you can see it with WEBMAIL, you will need to adjust the
settings in your POP3 client to tell it not to delete
mail after downloading.
Other:
For any issues concerning your wireless connection,
please send us email at support@rabbitmeadows.com and
we will attempt to reply promptly (same or next business
day). For urgent issues, call our business number, (509)
687-6612, between 9am and 5pm to report service related
items.
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